Frequently asked questions
Below we answer the questions we are asked most often. Is your question not listed? Then please get in touch.
Account & settings
Click ‘For trainers’ in the menu and log in. Then click your name at the top right to go to your dashboard. Here you can manage your account and your trainer profiles.
You use your account to log in, manage your login details and fill in your profile, for example. Your account is not accessible to website visitors. They can only see profiles, blogs and other public parts of the website.
Only the information you filled in for your trainer profile is visible to website visitors. The company details you entered when creating your account are only visible to us. We use them to get in touch with you.
Log in to your account and go to your dashboard. Under ‘Your account’ you can change your email address and password.
You can reset your password on the login page by clicking ‘Forgot password?’ and following the steps.
Trainer profile(s)
You can manage your trainer profiles yourself under the ‘Trainers’ tab in your own dashboard. Click ‘For trainers’ in the menu and log in. Then click your name at the top right to go to your dashboard.
Yes, you can create and manage several trainer profiles with one account. Each active trainer profile uses 1 credit. You get 3 credits, so you can have 3 trainer profiles active at the same time.
Yes, certainly, as long as you have a credit left. Go to the ‘Trainers’ tab in your dashboard and add a new trainer profile there.
You have 3 credits, one for each active trainer profile. If you deactivate a trainer profile, you get that credit back and can use it for another profile.
Go to the ‘Trainers’ tab in your dashboard. Here you can deactivate this trainer’s profile. The profile is kept, but is no longer visible on TrainerVinden. You can always activate it again later. Once you have deactivated the profile, you get a credit back. You can use it to create a new trainer profile.
Blogs
Absolutely! A blog is a great way to attract more visitors to your profile and share your vision. Go to ‘Blog posts’ in your dashboard and click ‘+ Add’ to submit a blog.
Good, relevant blog posts attract visitors from within the website, but also from outside (through Google, for example). We link the blog to your profile, so everyone can clearly see who wrote it. We also share the best blogs in our newsletter and on our social media channels.
No. We have chosen to review blogs and, where needed, polish them together with you. This keeps the quality high and the blogs as relevant as possible. Of course, we think it is very important that your style and vision are not lost! After all, a blog is a way to make your own vision clear and to raise your profile. Blogs do have to meet our blog guidelines, which you can also find in our terms and conditions (link at the bottom of the page). The guidelines are really about making sure submitted blogs are relevant and interesting for our visitors. Together, this is how we build an interesting platform. We will always get in touch about submitted blogs, so that together we can make your blog as good and relevant as possible.
We will review the blog and get in touch with you about it. If the blog does not meet the guidelines, or could be even better, we will work out together how to make it suitable for the website.
Terms
You can find our terms and conditions here.
We always aim to handle the privacy of trainers and visitors to our website as carefully as possible. Read how we do this in our privacy policy.
Like most websites, we place cookies to make the website work properly. Read more about the cookies we use in our privacy policy.
Can’t find your question?
Send us a message and we will be happy to help.